Oasis Technology, Inc.
Oasis Shield - the complete network and computer care for the entire company
Our Oasis Shield IT Managed Services provide comprehensive support for your technology environment and business users. By monitoring and supporting your network, print and IT infrastructure, Oasis Technology can help your business reduce costs and mitigate risk. We provide many levels of support ranging from on-call and as-needed for specific components of your infrastructure to full management with 24x7x 365 response time of your entire IT environment.
We proactively monitor and identify issues before they become problems. We also provide support for maintenance, remediation, moves/adds/changes and quarterly strategic planning sessions. Our Oasis Shield service offerings include:
- Intensive Care—Full service management of one or many IT functions.
- A Remote Service Desk to deliver immediate response and resolution of tickets
- Data Protection—Back-Up and Verification
- Virus detection, elimination and protection
- Daily health checks (e.g. event log, disk space & CPU monitoring)
- Updates to address system security vulnerabilities
- State-of-the Art Ticketing System
- Consulting recommendations
- And much, much more
Oasis Shield IT Managed Services give you a single point of contact with one account team, one management team and one support team. As your Trusted Advisor & CIO, we become your team of trained, certified professionals who quickly and effectively eliminate your IT problems and continually introduce you to new solutions aimed at reducing your costs, improving your efficiencies and mitigating your business risks.
Oasis Shield Suite: Support Options:
With Oasis Shield, you can customize just the right type of service and support that fits your size company, management capabilities and technology requirements:
Oasis Shield Sapphire - Monitoring and alerts are tracked by a 24/7 staffed Network Operations Center (NOC) that acts as the first responder to issues.
Oasis Shield Diamond - Includes Sapphire but takes issues two steps further by including unlimited Level 1 and 2 help desk support.
Oasis Shield Emerald – Provides all inclusive NOC, Help Desk, and onsite support for all covered machines or network hosts.
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".....PREMIUM HELP DESK and Full IT support for businesses -- at a fraction of the cost of having a full time IT staff...."
Computers, which were considered luxuries and "nice to have" in the past, are now one of the mainstays of most of today's busineses and your computers must always be up and running.
Large companies maintain large IT staffs to keep their computers running at peak efficiency.
However, most businesses cannot afford nor do they need a full time IT person.
For that reason we provide complete IT support for the business community at a fraction of the cost of maintaining your own IT staff.
As some of our customers say …
“… using Oasis Technology is like having your own dedicated IT department without spending THOUSANDS of dollars……”
To successfully achieve this we have two groups to assist you…….
Our HELPDESK provides you with a FRIENDLY voice, a KNOWLEDGEABLE PERSON and a LOCAL phone number to call. We will attempt to fix your problem right away AT NO COST!. If the problem cannot be resolved by one of our top technicians over the phone or through remote access, the HELPDESK will assign one of our special NETWORK/PC technicians to specifically address your issue or problem.
Our NETWORK/PC TECHNICIANS can and will provide onsite support on a regular basis, based upon your specific requests. We can monitor your computer network and provide you with the best onsite network and PC support possible - all at a fraction of the cost of having a full time IT staff.
As People say ".... like having a fulltime in-house IT Staff but without the cost ......"
Partial List of Services
Network Support, Help Desk services, PC support, PC repair, PC Upgrades, Operating system upgrades, Network Security, Network setup, Network Upgrades, Microsoft support, Interet Support, Network Cabling, Network design, Telephone support, Network Support, Network moving, VPN setup......
Service Areas
Ventura County -- Oxnard, Santa Paula, Port Hueneme, Ventura, Fillmore, Ventura Avenue, Thousand Oaks (TO), Westlake Village, Newbury Park, Camarillo, Montalvo, Moorpark, Simi Valley (Simi), Pt. Mugu
Los Angeles County - West Los Angeles (West LA), San Fernando Valley, West Valley, Encino, Canoga Park, Woodland Hills, Calabasas, Agoura Hills (Agoura), Westlake Village, Northridge, Porter Ranch, Los Angeles, Chatsworth, Malibu, Topanga, Reseda
Santa Barbara County - Carpinteria, Montecito, Milpas, Santa Barbara, Goleta CALL US today to see how we can improve your IT support and computer operations!!!!
(805) 445-4833
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